The phone rang at 2 am. Jim answered the phone and heard his Safety Director's voice. "We've had a bad accident," Jack said. "What happened?" asked Jim, as he suddenly was very awake. "It appears we had a rear-ender," Jack replied, "So far it looks like we have a fatality and a serious injury. We are downloading the ECM. "That's terrible," Jim said, "Is the driver hurt?" "The driver is ok," Jack responded, "But, he is very shook up. He couldn't stop crying and telling the officer how sorry he was. I don't think he'll ever be able to drive again.... Read More

Every safety director in the country wants to find a "window" into a person's future so that they can determine if they're a potential risk. After all, safety is about risk management. We talked about some ways to accomplish that last month in the discussion about Predictive Risk Modeling. Unfortunately we can't actually view the future but we can look at a person's past and current habits.... Read More

Where have all the flowers gone, long time passing?
Where have all the flowers gone, long time ago?
Where have all the flowers gone?
Young girls have picked them everyone.
Oh, when will they ever learn?
Oh, when will they ever learn?
Peter, Paul and Mary... Read More

What do flight attendants, Starbucks baristas, Disneyland characters and professional drivers have in common? They all have jobs that expose them to nasty people, or as Robert Sutton, author of, The No A**hole Rule, explains, "They just have to take it from demeaning people."... Read More

This past year, health care has been a major topic of discussion. The health care industry is busy analyzing the 2,000 page health care bill and the 5,000 pages of government guidance explaining the bill. Closer to our industry FMCSA will be issuing new rules covering medical examiners and sleep apnea programs. No one in any industry doubts that health and health care costs will continue to have a profound effect on their business.... Read More